Product
One platform for the whole path — inquiry to outcome.
Each capability works on its own. Together they remove every gap a customer could fall through: capture, understanding, qualification, booking, and handover.
Conversations
Website chat, WhatsApp, Instagram, and Messenger arrive as one queue with one customer record — assignment, status, and history included.
Explore conversationsLead Management
Every conversation becomes a structured lead — captured fields, qualification state, priority, and a recommended next action.
Explore lead managementScheduling
Real availability offered in the conversation, confirmed in seconds, and managed with team assignment, policies, and customer self-service.
Explore schedulingAutomations
Triggers, conditions, and actions in plain business language — reviewed, versioned, and different per service, location, or team.
Explore automationsHuman Handover
Escalation by rule, by uncertainty, or by customer request — with the summary, the lead record, and the reason attached.
Explore human handoverAnalytics
The funnel from first message to booked work — response times, lead stages, channel performance, and handover outcomes.
Explore analyticsKnowledge Hub
Services, prices, policies, and FAQs — maintained by your team, reviewed before publishing, and the only source used in live conversations.
Explore knowledge hub75-second overview
See Trestelo in motion.
From disconnected inquiries to qualified, booked, handed-over opportunities — the whole path in 75 seconds. Captions included; understandable without sound.
See it working on your workflows.
Book a personalised demo and walk through your channels, qualification rules, and handover setup.