Home services
Qualify the job, collect the details, book the site visit.
Plumbing, HVAC, electrical, roofing — inquiries arrive urgent and messy. Trestelo turns them into scheduled, qualified jobs your crew can plan around.
Conversation
WhatsApp- Hi — our water heater is leaking. Can someone take a look this week?
- TresteloSorry to hear that — we can help. Is it leaking constantly, or only when the heating runs?
- Constantly. It’s about 12 years old, Riverside district.
- TresteloAt that age a replacement is usually the safer option. Thursday 9:00–11:00 is open for a quote visit — shall I book it?
What your customers ask — and what happens next
“Our water heater is leaking — can someone come this week?”
With Trestelo · Urgency triaged, location checked against your service area, site visit booked.
“How much does a full AC install cost?”
With Trestelo · Grounded price-range answer from your knowledge, quote visit offered.
“Do you do emergency call-outs on weekends?”
With Trestelo · Policy answered instantly; genuine emergencies escalate straight to on-call.
The lead your team actually receives
Not a transcript — a structured opportunity with the details your operation needs, captured before anyone on your team spent a minute.
- Job type and symptoms
- Property location and access
- Urgency
- Preferred time windows
Lead
BookedMaria Santos
WhatsApp- Service
- Water heater replacement
- Location
- Riverside district
- Urgency
- This week
- Preferred time
- Thu 9:00–11:00
Human control in this industry
- Escalation rules tuned to your risk boundaries
- Approval before any knowledge goes live
- Role-based access for every team member
- Full audit history of automated and human actions
Emergency indicators — gas smell, flooding, no heat with vulnerable residents — route straight to your on-call team without automated triage.
See Trestelo on home services workflows.
Book a personalised demo and walk through your channels, qualification rules, and handover setup.