Integrations
Channels in. Outcomes out. Your systems stay in charge.
Trestelo sits between your customer channels and your business systems: conversations flow in, qualified leads and bookings flow out. Items marked planned are on the roadmap — we don't list logos we don't support.
Communication channels
Where customer conversations come from. Each connects with verification, delivery tracking, and platform-policy handling built in.
Website chat widget
AvailableEmbeddable chat + booking widget for your site
WhatsApp Business
AvailableWhatsApp Business Cloud API messaging
Instagram Direct messaging
Facebook Messenger
AvailableMessenger conversations for your page
Inbound email
PlannedEmail conversations as a channel
Voice
PlannedPhone conversations as a channel
Business systems
Where qualified leads and outcomes go. Your CRM stays the system of record — Trestelo delivers to it.
CRM & webhook delivery
AvailableConfigurable delivery with field mapping and retries
Inbound status updates
AvailableYour systems can update lead status back into Trestelo
CSV export
AvailableLeads and conversations exportable on demand
Payments
PlannedCollect deposits at booking time
Scheduling & notifications
The operational plumbing around bookings and team awareness.
Native scheduling
AvailableAvailability, booking, and policies built into the platform
Email notifications
AvailableTransactional email to your team and customers
Calendar sync
PlannedGoogle / Microsoft calendar synchronization
How delivery works
- Field mapping — shape the payload to match your CRM
- Retries with backoff and a dead-letter queue on failure
- Signed webhook delivery your systems can verify
- Delivery health visible in the dashboard
Need a system we haven't listed? Webhook delivery with field mapping covers most CRMs and internal tools today — tell us what you run and we'll confirm the path.
Common questions
Do you integrate with our CRM?
Trestelo delivers qualified leads via configurable webhooks with field mapping, which most modern CRMs and internal systems accept. Inbound status updates are supported too, so your CRM can tell Trestelo when a lead converts.
What happens if a delivery fails?
Deliveries retry automatically with backoff. Permanent failures land in a visible queue with alerting, so nothing disappears silently.
Can we connect our own WhatsApp Business account?
Yes — you connect your own WhatsApp Business and Meta accounts, and Trestelo operates them under your ownership.
Talk through your integration path.
Book a personalised demo and walk through your channels, qualification rules, and handover setup.