Hospitality & events
Capture event details, check availability, route to your events team.
Private dinners, group bookings, venue hire — high-value requests that arrive as casual messages. Trestelo captures the brief and gets it to the right person, fast.
Conversation
Instagram- Hi! Could you host a private dinner for about 20 people next Friday?
- TresteloWe’d love to — our private room seats up to 24. Is this a corporate event or a celebration?
- Corporate team dinner. Two of us are vegan.
- TresteloNoted — our set menus include vegan options. I’ll pass the brief to our events manager to confirm Friday 19:30.
What your customers ask — and what happens next
“Can you host a private dinner for 20 next Friday?”
With Trestelo · Capacity and date checked, event brief captured, routed to the events manager.
“Do you have vegan and gluten-free menu options?”
With Trestelo · Menu knowledge answered instantly, dietary needs noted on the booking.
“What’s your cancellation policy for group reservations?”
With Trestelo · Policy answered from your published knowledge — consistently.
The lead your team actually receives
Not a transcript — a structured opportunity with the details your operation needs, captured before anyone on your team spent a minute.
- Event type and guest count
- Date, time, and space requirements
- Dietary and special requests
- Budget per head where offered
Lead
QualifiedAmara Diallo
Instagram- Service
- Private dinner — 20 guests
- Location
- Main venue, private room
- Urgency
- Next Friday
- Preferred time
- Fri 19:30
Human control in this industry
- Escalation rules tuned to your risk boundaries
- Approval before any knowledge goes live
- Role-based access for every team member
- Full audit history of automated and human actions
Pricing negotiations and bespoke event design go to your events team — with the complete brief, so the first call is a planning call.
See Trestelo on hospitality workflows.
Book a personalised demo and walk through your channels, qualification rules, and handover setup.